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At Teesside10, transparency is our foundation. We're not here to be the biggest or the best, or to amass fortunes. Our mission is simple: to provide our drivers with fair wages and navigate the challenges of this industry. From motorway blockades to fuel shortages and COVID restrictions, we've faced it all.

But here's what sets us apart: we're the cheapest in the UK for Zones A, B, and C. Since 2011, we haven't raised our prices. We've absorbed costs to meet your budgetary needs. Now, let's be clear: we have expectations for each other. It takes both parties to make any relationship work, and we're committed to delivering what you expect from us. Together, we can succeed.

Expect from us

  1. When it comes to the entry point of your property, we've got you covered—well, as long as we can conveniently park right outside. Our amazing drivers are always ready to lend a helping hand, although they're not obligated to do so.

  2. Please keep in mind that our service operates with a one-person budget approach. This means that assistance with larger items is a must—no exceptions here!

  3. Now, let's talk about timeframes. We'll provide you with a slot within the advertised dates. We kindly ask you to work around that given date to ensure a smooth delivery experience. Deviating from the schedule will result in an extended waiting period of 7-19 days. Patience is a virtue, after all!

  4. Although we strive to provide you with a guide time, unforeseen circumstances such as weather, traffic congestion, road closures, or vehicle issues may alter the course. Rest assured, we'll maintain constant communication to keep you in the loop.  But if we're late, we're late - if we're early - we're early.  

  5. In the rare event that your delivery gets canceled, fear not! We'll promptly book another slot for you. However, we don't offer compensation or tolerate abuse in such situations. Sometimes life throws us curveballs that no one can predict. Please remember if you shout and curse at us - we will do the same in return - only fair!

  6. As a budget service, we kindly request you to adjust your schedule to accommodate us. However, if you prefer a more tailored experience, our dedicated courier service awaits. Starting at £200 and priced per mile, it allows us to work around your needs.

  7. If an item proves challenging to fit through doors or corridors, we'll gladly assist you. However, it remains your responsibility to find a suitable solution if it cannot be accommodated. Safety first!

  8. Ah, Central London—a unique beast indeed. Deliveries to this bustling hub predominantly occur during non-business hours, specifically on Saturday mornings from 0630-0830am. If you're a business owner, brace yourself for an early start or consider exploring alternative courier options.

  9. Rest assured, we've got your goods covered when it comes to loss or theft. However, unwrapped secondhand items are not insured against damage. Additionally, as with any courier, glass, marble, travertine, and mirrors are carried at your own risk. Safety precautions are essential!

  10. Now that you're equipped with the ins and outs of our delivery service, let's embark on this adventure together. Sit back, relax, and let us handle the logistics with care and efficiency.

  11. If the item does not fit through your entry points - its not our problem - the driver will not "pop it back on his van" as we have collections and deliveries pre booked and we wont under any circumstances jeopardise them due to your error.  You will have to store it and contact your retailer and pay to have it collected on another day

Expect from you

  1. We want to ensure a smooth delivery experience for you, especially when it comes to large and bulky items. Please make sure you have assistance arranged for the day—no exceptions here!

  2. To make things easier, it's essential that access to your location is suitable for a 3.5-ton to 7.5-ton vehicle. If not, please make necessary arrangements to ensure a seamless delivery process.

  3. Now, let's talk about safety. If the road leading to your property is unpaved, has a steep incline that would pose challenges for the driver, or if the location is deemed hazardous, we prioritize the well-being of our driver and their vehicle. In such cases, we kindly request that you either arrange to meet the driver at a safer location or find an alternative courier option.

  4. While a house and village name add a charming touch to your address, they won't be sufficient for the driver to find you. We kindly ask you to provide a door number, road name, and postcode to ensure a successful delivery. If you're aware that your address can be difficult to locate, feel free to provide additional instructions or utilize the convenience of what3words.

  5. When it comes to navigation, we rely on Google to lead us to your postcode. However, if it doesn't accurately guide us to your address, please let us know in advance or make use of what3words for precise location information.

  6. Rest assured, we provide ample notice for your transport day, and we even send a text when the driver is just 30 minutes away. It's crucial that you'll be available at the designated time, as the driver cannot wait longer than 15 minutes. Failure to be present or accessible may result in your item being returned, with the transport fee retained, and the need to arrange another transport fee.

  7. You are responsible for identifying the closest legal parking point near your property. Our drivers will not break the law, so if your location falls under a red route, bus lane, or double yellow lines, please advise them accordingly.

  8. If parking directly outside your property is not feasible, the driver will aim to park as close as possible. In such cases, your assistance will be required from that point onward.

  9. Remember, it's important to be present and, if you're expecting an early delivery, be awake as well. You'll have advance knowledge of your driver's arrival, so no excuses, right?

  10. We're here to ensure a hassle-free delivery, and with your cooperation and readiness, we'll make it a smooth and efficient process.

  11. Understand that if the item will not fit through your door it is not our problem to deal with - you paid us to collect from point A and Deliver to outside your door which we have.  So make sure you have somewhere to store it as under no circumstances will it be going back on the van as the vehicle will be pre booked for collections and deliveries.


Ordered 3 items in one delivery, all the way to Blackpool.
Was given accurate information as to time of delivery. The driver
generously carried the (heavy) furniture up to the first floor.
Excellent service, hope to use again. By the way, very pleased with the purchases. Thank you

ebay UK

Got my sofa arrived today, in the specified time. Couldn't have ask for a better courier, so cherpy and full of life to say he had come from London and arrived at my Cottage in Blackburn for 7.30am. Can i just say the sofa is everything I wanted it to be, it's so lovely and fits perfect in my kitchen. Once again a massive thank you , not only for Sofa, but your communication throughout this process, your great

ebay UK

Bought two items from this company , both items were exactly as described and delivered within three days of purchase , I will be buying more items from this company they are honest and trust worthy and their couriers they use are gentlemen an so helpful . Iam delighted with both items of furniture and the service i have recieved. cant praise then enough.


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