Embark on a journey through the challenging yet exhilarating life of a driver on the road. It's certainly not a leisurely cruise in a van, contrary to what my dear wife thinks! Picture this: battling unpredictable weather conditions, navigating through motorway mayhem caused by overzealous do-gooders, encountering accidents (thanks to those same culprits on gantries!), enduring traffic jams, roadworks, and unexpected closures – it's a rollercoaster ride beyond our control. But fear not, for there's a simple solution to one of our greatest challenges: www.what3words.com.

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You see, we receive countless addresses that consist of a house name and a village, or in urban areas, merely an apartment name and district. Now, I'm left pondering what exactly people expect us to do in such situations. Are we supposed to wander aimlessly, like lost souls, searching for houses or apartments in the darkness, without a glimmer of guidance? To ensure a seamless delivery experience, we're implementing some much-needed changes. We require the following essential address details:

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YOUR NAME - DOOR NUMBER - STREET NAME - TOWN / VILLAGE / CITY - POSTCODE - AND IF YOU LACK A DOOR NUMBER OR ROAD NAME, PLEASE PROVIDE YOUR WHAT3WORDS.

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Without these basic address components, we regrettably cannot proceed with your delivery. Now, I know this may sound stern, but we've grown weary of being let down, disrupting other deliveries due to the inability to locate customers, and witnessing the distress of our drivers as they tirelessly search for elusive destinations, exacerbated by the absence of mobile network coverage. So, lend us a helping hand by following these simple steps when confirming your delivery.

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Oh, and if you reside in a new estate, you're well aware that your road and postcode won't register on a standard sat nav. In such cases, we kindly request your WHAT3WORDS or clear and detailed instructions. Allow me to share an anecdote – we recently encountered an address listed as "Plot 2203, Road Name" with a corresponding postcode. Plot 2203 turned out to be none other than door number 17, the road name turned out to be a mere figment of the imagination, and the postcode led our driver astray, a staggering 11 miles away from the actual address (apparently, the customer assured us that the postcode would suffice!).

 

We aren't asking for the moon, just a clear indication of your whereabouts so that we may carry out our duties. Sure, you can enjoy the elegance of a fancy house name when entertaining your friends, but when it comes to deliveries, please provide the correct postal address, allowing us to swiftly carry on with our mission.

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