top of page

This Privacy Policy governs the manner in which the TEESSIDE 10 Website collects, uses, maintains, and discloses information collected from users (each, a "User") of the www.teesside10.co.uk website ("Site").

Personal Identification Information

We may collect personal identification information from Users in various ways, including when Users visit our site, register on the site, fill out a form, respond to a survey, and engage in other activities, services, features, or resources we make available on our Site. Users may be asked for their name, email address, mailing address, and phone number. Users may choose to visit our Site anonymously, but certain activities may be restricted without providing personal identification information. We only collect personal identification information from Users if they voluntarily submit such information to us.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. This information may include the browser name, type of computer, and technical information about Users' means of connection to our Site, such as the operating system and Internet service providers utilized. This information is collected through our website provider as standard practice.

Remarketing

Our website may use remarketing services provided by Google, Facebook, Twitter, and LinkedIn. This allows us to display advertisements about products and services you might be interested in based on your prior visits to our website. Please note that we do not control the content of these advertisements. If you wish to opt out of remarketing cookies used by Google, you can follow the instructions on the Google advertising opt-out page.

Web Browser Cookies

Our Site may use cookies to enhance the User experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. However, please note that some parts of the Site may not function properly if cookies are disabled.

How We Use Collected Information We may collect and use Users' personal information for the following purposes:

  • To run and operate our Site: We require certain information to display content on the Site correctly.

  • To improve customer service: The information provided helps us respond to customer service requests and support needs more efficiently.

  • To personalize user experience: We may use information in aggregate to understand how Users as a group utilize the services and resources provided on our Site.

  • To improve our Site: User feedback may be used to enhance our products and services.

  • To run promotions, contests, surveys, or other Site features: Users may receive information they agreed to receive about topics we believe will be of interest to them.

  • To send periodic emails: The email address provided may be used to send User information and updates related to their orders, as well as respond to inquiries, questions, and other requests.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of personal information, usernames, passwords, transaction information, and data stored on our Site. All information is deleted within two weeks after delivery.

Sharing Your Personal Information

We do not sell, trade, or rent Users' personal identification information to others.

Electronic Newsletters

We do not send out any communication to customers other than in relation to their specific delivery. All information is destroyed within two weeks of the delivery.

Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page, and send an email notification. Users are encouraged to frequently check this page for any changes to stay informed about how we protect the personal information we collect. By using our Site, Users acknowledge and agree that it is their responsibility to review this privacy policy periodically and become aware of any modifications.

Your Acceptance of These Terms By using this Site, you signify your acceptance of this policy. If you do not agree with this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed as your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us.

bottom of page